Help Center
How can we help?
During the beta, most towns do not take applications through the Statewide New Jersey Portal yet. See what happens after you submit.
About the portal
- What is mynjgov.com, and what can I do here?
- Who runs this site? Is it the State, my town, or a private company?
- Why doesn't my town offer the service I need on the portal?
- Can I still use my town's old online form instead?
- Is my town on the Statewide New Jersey Portal? How do I check?
- How do I report a problem, such as a pothole, a barking dog or missed trash?
- Can GovPilot approve my application or make it go faster?
- Is mynjgov.com real or a scam? Why does GovPilot have my information?
- Can you give me a town official's name, email or phone number?
- Can the Statewide New Jersey Portal tell me what the law requires, or give legal advice?
Accounts and sign-in
Filling out forms
- Do I have to use the step-by-step chat, or can I fill in the form myself?
- Can I ask the assistant questions while I'm filling out a form?
- Why do I have to enter my address first?
- How do I know which application I need for my project?
- What happens if I miss a required question?
- Does the portal save my progress?
- Can I cancel or delete an application I started by mistake?
- Can I send one request to several towns at once?
- How do I sign my application?
Uploads
Payments and fees
After you submit
- What happens after I submit, and how do I check the status?
- Why does it just say 'Under Review'? Which department has it?
- Will I get emails or texts when my status changes?
- Can I download my license or permit from my account?
- I pressed submit and it says the site is in beta. Did my application go through?
- Why does My Applications show applications I didn't file on the Statewide New Jersey Portal?
- My application hasn't changed in weeks. Who do I contact?
Privacy and security
Accessibility and language
Licenses and renewals
Construction permits
Contractors and businesses
Contact and emergencies
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Still need help?
For a question about your application, a fee or a rule, contact your town. For help with the portal itself, email support@govpilot.com.